The benefits of universal quality services is that we all share the entitlements. This communality is part of our sense of who we are. If some choose to opt out, it should be because they want a different option, not because the quality is not good enough. If public services become residual services, the default option, they tend to deteriorate. The aphorism, that services to the poor become poor services, still applies as it is the more privileged users that tend to complain if they are badly served.